Data Security

The Candidate Inbox AI Agent is designed around clear boundaries: routine enquiries are handled within agreed rules, sensitive enquiries are escalated to a human, and every action is logged.

Access Controls

The agent only connects to systems you explicitly authorise, using scoped credentials that can be revoked at any time.

Audit Logging

Every enquiry read, reply sent and escalation raised is logged with a timestamp so nothing happens without a trail.

Escalation Safety

Anything sensitive, ambiguous or outside agreed rules is routed to your team instead of being auto-answered.